Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
The Solutions Architect (SA) role is established to support DigiCert’s most strategic, complex, and high-impact opportunities by providing deep technical architecture, system design expertise, and cybersecurity thought leadership.
As DigiCert’s portfolio, customer scale, and innovation velocity continue to grow, the SA role ensures we can:
Design scalable, enterprise-grade trust architectures
Meet advanced customer requirements earlier in the sales cycle
Influence product direction with real-world architectural insight
Position DigiCert as a trusted authority in digital trust and cybersecurity
Help drive and adopt AI-driven capabilities
This role is intentionally distinct from Solutions Engineering and does not own day-to-day customer engagements. Instead, the SA is deployed selectively where architectural rigor, executive-level credibility, and cross-functional alignment are critical.
Expected Travel is 25-30%
Strategic Objectives
The Solutions Architect will:
Increase win rates in large, complex, and strategic opportunities
Improve architectural quality and scalability of customer solutions
Accelerate innovation adoption, including AI-driven capabilities
Strengthen DigiCert’s position as a trusted cybersecurity and digital trust advisor
Create leverage across GTM by enabling repeatable, high-quality solution patterns
What you will do
Core Responsibilities
1. Architecture & Design Leadership
Lead deep technical architecture sessions with enterprise customers, including whiteboarding and future-state design workshops
Design scalable, secure architectures leveraging DigiCert products and platforms
Address complex integration, automation, compliance, and lifecycle challenges
Validate system designs for performance, resilience, and security best practices
Understand strategic partners cybersecurity go to market, competencies & capabilities to align DigiCert solutions to partner practice areas and service offerings, enabling joint business outcomes.
Leverage Tech Alliance Partnerships such as Thales, F5, NetScaler to showcase integrations, leading to accelerated route to market.
2. Strategic Customer Engagement
Engage with senior cybersecurity stakeholders (CISO, security architecture, platform, and infrastructure leaders)
Act as DigiCert’s senior technical representative in high-value opportunities
Support executive-level security, trust, and risk discussions with prospects and customers
Technical evangelist, engaging with key stakeholders within our most strategic partners to gain mindshare, deepen relationships and accelerate partnerships.
3. Product & Engineering Alignment
Translate customer architecture requirements into actionable product feedback
Partner with Product Management to validate roadmap decisions against enterprise needs
Identify recurring architectural gaps and propose solution or product enhancements
Serve as a trusted GTM voice into Product and Engineering planning discussions
4. Innovation & AI Enablement
Collaborate with innovation teams on emerging capabilities, including AI-driven use cases
Evaluate and validate AI applications in trust, security automation, and operational workflows
Provide architectural guidance on responsible, secure, and scalable AI adoption
Support early customer validation of innovative features and proof-of-concept designs
5. AI-Driven Productivity & Internal Enablement
The Solutions Architect is expected to actively adopt and promote AI too ls to improve productivity and scale impact, including:
Using AI to accelerate architecture design, documentation, and diagram generation
Leveraging AI for research, competitive analysis, and pattern identification
Creating reusable, AI-assisted reference architectures and design templates
Enabling SEs and AEs with AI-enhanced technical content and solution guidance
Partnering with internal teams to define best practices for AI usage within GTM
Understand partner AI capabilities, aligning DigiCert use cases that may compliment / enhance these offerings.
Engagement Model & Scope
The SA:
Owns: Architecture, system design, trust models, technical strategy
Supports: Large/strategic deals, innovation initiatives, product alignment
Does Not Own: Day-to-day SE activities, routine demos, or standard POCs
The SA is engaged selectively during:
Whiteboarding and architecture design sessions
Complex or high-risk opportunities
Executive cybersecurity discussions
Innovation and AI-driven initiatives
Primary customer ownership remains with the Account Executive and Solutions Engineer.
What you will have
Key Capabilities & Profile
Deep experience in cybersecurity, digital trust, PKI, identity, and secure architectures
Strong understanding of enterprise systems, APIs, automation, and cloud/hybrid environments
Proven ability to communicate complex designs to executive and technical audiences
Demonstrated use of AI tools to improve efficiency, insight, and solution quality
Influential, collaborative, and comfortable operating across organizational boundaries
Measures of Success
Success for the Solutions Architect role will be measured by:
Improved outcomes in strategic and enterprise opportunities
Positive feedback from customers, SEs, and sales leadership
Reduction in technical risk during deals
Increased alignment between customer needs and product direction
Adoption of repeatable architecture and AI-enhanced workflows across GTM
Strategic Value to DigiCert
This role enables DigiCert to:
Scale trust expertise without overloading Solutions Engineering
Compete more effectively in complex, high-value opportunities
Accelerate innovation and AI adoption responsibly
Strengthen long-term customer trust and technical credibility
The Solutions Architect is a force multiplier for both revenue growth and product excellence.
Benefits
Competitive compensation and comprehensive health, dental, and vision coverage
Retirement savings programs with company matching (401(k) or RRSP)
Generous paid time off, including holidays, and vacation
Paid parental leave and family support benefits
Life and disabilitycoverage
Flexible spending and health savings options (where applicable)
Health and wellness support, including gym reimbursement and wellness programs
Employee Assistance Program with 24/7confidential support for employees and families
Education assistance and professional development opportunities
Access to LinkedIn Learning and continuous learning resources
Employee referral bonus program and additional company perks and discounts
Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
Business travel insurance and global employee support programs
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.
#LI-RR1
Compensation Transparency:
The total on-target earnings (OTE) for this role, including base salary and variable incentive compensation (at 100% target performance), are outlined below.
Each candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, performance expectations, business needs, and location. Actual earnings may vary based on individual performance. This role may also be eligible for additional compensation and benefits, which will be discussed during the hiring process.
We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process.
For more information regarding our comprehensive benefits, see the benefits section.
OTE
$215,000—$260,000 USD
Base Salary
$150,500—$182,000 USD
Incentive Compensation
$64,500—$78,000 USD