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Terms of Service

These terms outline the conditions under which you use our website and services. By engaging with Prowess Digital Solutions, you agree to the terms described below.

Last updated: March 2, 2026

Overview

Prowess Digital Solutions provides business consulting services including clarity sessions, business audits, strategy planning, business structure setup, workflow mapping, SOP documentation, training, mentorship, and structured support packages. These Terms of Service apply to all services we provide and to your use of our website at prowessdigitalsolutions.com.

By booking a session, purchasing a service, or using our website, you agree to these terms. If you do not agree, please do not use our services.

Our Services

We provide business consulting and advisory services designed to help entrepreneurs and business owners gain clarity, build structure, and grow sustainably. Our services are advisory in nature. We provide guidance, frameworks, recommendations, and structured thinking to support your decision making.

We do not guarantee specific business outcomes, revenue targets, or financial results. The success of any recommendation depends on your implementation, market conditions, and other factors outside our control. Our role is to give you the clearest possible foundation for making better decisions.

Bookings and Payments

All services are booked through our website or through direct communication with our team. Pricing for each service is listed on our website and may vary depending on scope and complexity.

Payment Terms

Payment is required before or at the time of service delivery unless otherwise agreed in writing. We accept payments through the methods specified during booking.

Pricing

Prices listed on our website are subject to change. Any changes will not affect services already booked and confirmed at the previous price.

Custom Pricing

For services where pricing depends on scope (such as structured support packages or business structure setup), we will agree on the final price after an initial assessment before any work begins.

Cancellations and Rescheduling

We understand that plans change. If you need to cancel or reschedule a session, please notify us at least 24 hours in advance. This allows us to offer the slot to another client.

Cancellations with 24+ hours notice

You may reschedule at no extra cost or request a full refund.

Cancellations with less than 24 hours notice

We reserve the right to retain the session fee. In some cases, we may offer rescheduling at our discretion.

No shows

If you do not attend a booked session without prior notice, the session fee is non refundable.

Refund Policy

Refunds are handled on a case by case basis. If you are unsatisfied with a service, please contact us within 7 days of delivery and we will work to resolve the issue. Our goal is always to provide value, and we take client satisfaction seriously.

Refunds are not available for completed services where the deliverables have been provided (such as audit reports, strategy documents, or SOP documentation), unless the work was significantly different from what was agreed.

Confidentiality

We treat all business information shared during our engagements as confidential. We will not share your business details, strategies, financials, or any other sensitive information with third parties without your explicit written consent.

If we wish to reference your business in case studies, testimonials, or marketing materials, we will always ask for your permission first. You have the right to decline, and your decision will not affect the quality of service you receive.

Client Responsibilities

To get the most out of our services, we ask that you:

Provide accurate and honest information about your business during sessions and engagements

Attend booked sessions on time and come prepared where applicable

Communicate openly about your goals, concerns, and any changes in your situation

Respect the advisory nature of our services and understand that implementation is your responsibility unless otherwise agreed

Intellectual Property

All content on our website, including text, graphics, logos, images, and design elements, is the property of Prowess Digital Solutions and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use our content without written permission.

Deliverables created specifically for your business (such as audit reports, strategy documents, SOPs, and workflow maps) are yours to use for your internal business purposes once payment is complete. However, the underlying frameworks, templates, and methodologies remain the intellectual property of Prowess Digital Solutions.

Limitation of Liability

Prowess Digital Solutions provides advisory and consulting services in good faith. We are not liable for any direct, indirect, incidental, or consequential losses or damages arising from the use of our services, website, or any recommendations we provide.

Our services do not constitute legal, financial, or tax advice. For matters requiring specialised professional advice, we recommend consulting a qualified professional in the relevant field.

Website Use

Our website is provided on an "as is" basis. We do our best to keep the information on our website accurate and up to date, but we do not guarantee that all content is free of errors at all times.

You agree not to use our website for any unlawful purpose, to attempt to gain unauthorised access to our systems, or to interfere with the proper functioning of the site.

Third Party Links

Our website may contain links to third party websites or services. These links are provided for convenience and do not imply endorsement. We are not responsible for the content, privacy practices, or availability of any third party sites.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from these terms or your use of our services will be subject to the jurisdiction of the courts in Lagos, Nigeria.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with a revised date. Continued use of our website or services after changes have been posted constitutes your acceptance of the updated terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Prowess Digital Solutions

Email: info@prowessdigitalsolutions.com

WhatsApp: +234 816 217 4443

Location: Lagos, Nigeria (Remote friendly)

Prowess Digital Solutions

Clarity, structure, and guidance for people building businesses that last.

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Contact

Email: info@prowessdigitalsolutions.com

WhatsApp: +2348162174443

Location: Africa (Remote-friendly)

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