Legal
Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.
Last updated: March 2, 2026
Who We Are
Prowess Digital Solutions is a business consulting company that helps entrepreneurs and business owners build structured, sustainable businesses. Our website address is https://prowessdigitalsolutions.com. We are based in Lagos, Nigeria, and operate remotely across Africa.
Information We Collect
We collect information you provide directly to us when you use our services or interact with our website. This includes:
Contact Information
Your name, email address, phone number, and business name when you book a consultation, fill out a contact form, or send us a message via WhatsApp.
Business Information
Details about your business that you share during clarity sessions, audits, or other engagements. This is used solely to provide the service you have requested.
Website Usage Data
We may collect basic analytics data such as pages visited, time spent on the site, and general location (country or region). This helps us understand how visitors use our site and improve the experience.
Cookies
Our website may use cookies to improve functionality and user experience. You can control cookie settings through your browser. We do not use cookies to track you across other websites.
How We Use Your Information
We use the information we collect to:
Provide and deliver the services you have requested
Communicate with you about your consultation, audit, or engagement
Respond to your enquiries and provide customer support
Send you relevant updates or resources, but only if you have opted in
Improve our website, services, and overall client experience
Comply with legal obligations where applicable
We do not sell, rent, or trade your personal information to third parties. We do not use your information for purposes other than what is described in this policy.
How We Protect Your Information
We take reasonable steps to protect the information you share with us. This includes using secure communication channels, limiting access to personal data to authorised personnel only, and storing sensitive business information securely.
However, no method of electronic transmission or storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.
Third Party Services
Our website may use third party services for analytics, hosting, or communication (such as Google Analytics, Vercel, or WhatsApp). These services may collect data in accordance with their own privacy policies. We encourage you to review their policies separately.
We do not control how third party services handle your data, and we are not responsible for their practices.
Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your personal data, subject to any legal obligations we may have
Withdraw consent for any communications you have previously opted into
Ask questions about how your data is being used
To exercise any of these rights, contact us at info@prowessdigitalsolutions.com.
Data Retention
We retain your personal information only for as long as it is needed to provide our services or as required by law. If you request deletion of your data and there is no legal requirement for us to keep it, we will remove it within a reasonable timeframe.
Business information shared during consulting engagements is treated as confidential and is not shared with anyone outside the engagement unless you give explicit permission.
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Prowess Digital Solutions
Email: info@prowessdigitalsolutions.com
WhatsApp: +234 816 217 4443
Location: Lagos, Nigeria (Remote friendly)